Introduction
AI Chat Bot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
Information We Collect
Personal Information
We collect information that you provide directly to us, such as:
- Name and email address when you create an account
- Organization name and details
- Payment information (processed securely through our payment providers)
- Communications you send to us
Usage Data
We automatically collect certain information when you use our service:
- Log data (IP address, browser type, operating system)
- Chat interactions and conversation history
- Analytics data about how you use our service
- Device information and identifiers
Information from Your Content
When you upload documents or provide URLs for training your chatbot:
- We process and store this content to train your AI model
- Content is isolated per organization and not shared between accounts
- We do not use your content to train models for other customers
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our service
- To train and improve your AI chatbot
- To process transactions and send related information
- To send you technical notices and support messages
- To respond to your comments and questions
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure data centers with 24/7 monitoring
- Employee training on data protection
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- With service providers who assist in operating our service
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of AI Chat Bot, our users, or others
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: support-chat@cyberoffices.app
- Address: AI Chat Bot, Privacy Department, 3719 Maple Ave., Brooklyn, NY 11224
- Contact Form: Contact Us