Contact Us

We're here to help and answer any questions you might have

Get in Touch

Have questions about our AI chatbot service? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

💬

Live Chat

Available Monday - Friday, 9AM - 6PM EST

📍

Office

3719 Maple Ave.
Brooklyn, NY 11224

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed

Send us a Message

Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.

Do you offer phone support?

Phone support is available for Enterprise plan customers. All other customers can reach us via email or live chat during business hours.

Can I schedule a demo?

Yes! Use the contact form above and select "General Inquiry" as the subject. Mention you'd like to schedule a demo in your message.

What information should I include for technical support?

Please include your account email, organization name, and a detailed description of the issue. Screenshots or error messages are very helpful.

Is there a status page for service updates?

Yes, you can check our service status and any ongoing incidents on our Home Page.

How can I report a security issue?

For security-related concerns, please email support-chat@cyberoffices.app directly. We take all security reports seriously.